Terms of Service
Welcome to Sixth Street Sound (“we”, “our”, “the Company”). These Terms of Service govern your access to and use of our website, services, and all repair-related transactions. By using our services, you agree to be bound by the following terms.
1. Scope of Services
We provide diagnostic, repair, calibration, and limited restoration services for professional audio equipment, including (but not limited to) mixers, synthesizers, effects units, mic preamps, and audio interfaces.
2. Services Process & Quotations
Upon receiving your device, we will conduct a basic evaluation and provide an estimated quotation.
If additional issues are found during repair, we will notify you for approval before proceeding.
All quotations are valid for 15 days from the date of issue unless otherwise stated.
3. Payment Terms
Full payment is required before the return or pickup of the repaired device unless otherwise agreed.
We accept bank transfer, WeChat Pay and Alipay payment methods.
Late payments may result in storage fees or service suspension.
4. Warranty & Limitations
We offer a 60-day limited warranty on the specific repair work performed.
The warranty does not cover unrelated components, user damage, environmental exposure, or third-party modifications.
Warranty claims must be made within the warranty period and accompanied by a valid receipt.
5. Liability Disclaimer
We are not responsible for data loss, pre-existing damage, or hidden defects.
Maximum liability is limited to the total service fee paid for the particular repair.
We do not guarantee recovery or full restoration for vintage or severely damaged devices.
6. Abandoned Equipment
Devices left unclaimed for more than 60 days after repair completion may be subject to storage fees or considered abandoned, in which case we reserve the right to recycle or dispose of them.
7. Governing Law & Disputes
These terms shall be governed by the laws of the People’s Republic of China. Disputes that cannot be resolved amicably shall be submitted to the local court in the Company’s registered jurisdiction.
8. Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us.